Shipping policy
Pick-ups
If you are opting for a pick-up (zero charge), the exact pick up location will be sent to you via WhatsApp. If your order is time sensitive and you need it at an exact time, we advise you to contact us via WhatsApp (+91 9717717669) after you have placed your order so we can prepare it for you, ready to pick up as per your schedule.
Deliveries
All packages are delivered with utmost care and safety.
Please note that you can choose for a "Pick Up" (Free) or a "Delivery".
We can help you arrange a "Doorstep Delivery" through our outsourced, trusted delivery partners - Pidge.
Care during transit
All products are handled with care in temperature controlled vehicles.
Although handled with utmost care, our Celebration Cakes are sensitive during transportation.
How and When Will We Deliver
All packages are delivered by hand, individually from our location to yours on the specified selected delivery date.
All orders placed via our website before 1 pm can be delivered the same day across Delhi/NCR subject to availability.
All orders placed before 8pm can be delivered the next day.
You can selected an expected time slot and we will try our best to deliver within the selected time frame. Please note that all orders are freshly prepared and while we try our best to deliver within your selected frame of time, there can be delays on some days. We expect cooperation in such an exceptional case and advise you to select a pick-up if your order is time sensitive.
Sending to Someone Else?
If you are ordering for someone else, please mention the receiver's name and contact details. You are advised to type a message on the Cart page for the receiver with a note/ message/ your name/ sender's name.